KakaoTalk rings during the procedure, reservation inquiries come in early in the morning — if you can't answer any questions, you just go to the shop next door.
Biseo is a 100% Korean AI reservation assistant designed to solve that problem, specifically for Korean directors in Australia.
▶ ▷Start Free Now: https://www.biseo.com.au/ ▶▷Kakao Channel Inquiries (24 hours): http://pf.kakao.com/_xevNPX
▶ ▷ Major August Update Details
Many directors have shown great interest and sent valuable feedback. Biseo carefully reviewed the feedback received and incorporated the core features that would be most helpful for running the shop throughout the week.
1. Calendar drag & drop schedule changes: "Busy schedule changes, it's a hassle to press each one." We accepted this opinion. Now, simply drag and drop a schedule on the admin calendar screen to instantly change the schedule. A feature to extend the booking time with a single click has also been added.
2. Loyalty Points Deduction and Payment Discounts: Beyond simply collecting points for managing loyal customers, a fully established system allows you to deduct points accumulated during actual reservations like cash (discounted) for payment.
3. Complete revamp of service menus & real-time preview: You can easily change the order of procedure menus by drag-and-drop, and preview how the menu will look on your smartphone via 'Preview'.
4. Enhanced Customer Data Protection (Two-Factor OTP Authentication): To further strengthen the security of your valuable customer data, two-factor authentication security features using Google OTP and similar services at login and easy password reset functions have been added.
Additionally, the website design and structure have been completely revamped, and a detailed feature list like the following section has been added so you can easily see what features are offered.
The secretary (Biseo) is...
• AI assistant assists 24/7 and even makes reservations — automatic detection of Korean/English, integration with KakaoTalk channels
• Reduce no-shows with quadruple automatic notifications via Notification Talk, WhatsApp, SMS, and email, and even request Google reviews
• Lifetime free for one-person shops, and the best plan is about 80% cheaper than Fre*** full features (Growth monthly A$39)
▶ ▷Why Biseo?
▶ ▷(1) 24-hour AI assistant — No missed inquiries
• Automatic Korean and English detection responses — Answers automatically in the language used by the guest
• Not just simple guidance, but complete the reservation — extracting dates, procedures, and times from conversation to confirm the actual booking
• Automatic response to recurring questions such as business hours, prices, location, and parking
• KakaoTalk channel integration (Growth) — If you have your own Kakao channel, AI will respond to inquiries via KakaoTalk in real time and handle reservations
• View all AI chat logs — check exactly which questions are frequently asked
▶ ▷ If you ask the demo chatbot "What are the business hours?", "When is the earliest reservation?" You'll immediately feel the difference.
Below is the process of responding to guest questions and making reservations through the public reservation page's own AI chatbot.
[AI Chatbot Response Example]
[AI Chatbot Reservation Process]
(Shop Kakao Channel)
[Kakao Channel Chatbot Reservation Process]
The above Kakao channel image is a sample tested and demonstrated with the assistant Kakao Channel, and the bot like this is integrated with the Kakao channel that is actually in operation.
▶ ▷(2) No-Show Prevention — Quadruple Automatic Notifications (Notification Talk · WhatsApp · SMS · Email)
The biggest reason for a no-show is "I just forgot." Most of these can be stopped with just one reminder.
• Automatic channel fallback—Try notifications → WhatsApp → SMS → email, so even if one channel fails, it will be automatically forwarded to the next. Even if customers don't use KakaoTalk, you won't miss out
• Korean customers use notification chat, local customers via WhatsApp/SMS — the channel that suits each customer is handled automatically
• The director can also choose whether to send the order directly (check the "Send notification" box when modifying or canceling a reservation)
• You can check exactly what messages were sent to customers in the details
▶ ▷(3) Prepayment of Deposit — Completely Blocking No-Show (Growth)
• Includes basic integration with Stripe card payments (no setup fee)
• You can set up a partial or full prepayment of the deposit at the time of reservation
• In case of cancellation, the director chooses whether to refund or maintain the deposit
• Direct deposit to the account of the Ledger — Biseo does not charge a separate payment fee
⭐ (4) Automatic Google Review Requests (Growth)
• Review request is automatically sent the moment you "complete" your reservation
• Just enter the review URL once and you're done
• Automated management of duplicate request prevention and history management
• 87% of new guests check Google reviews before booking—ratings accumulate while you sleep
▶ ▷(5) Regular Customer Management · Points · Encouraging Repeat Visits (Growth)
• Automatic tallying of visit count / cumulative payment amount — no need to write by hand
• Customer tags (such as "VIP," "Dye Allergy," "Frequent Reservation Changes," etc.)
• Built-in point accumulation and usage system
• Automatic revisit prompt messages — Automatically sends a "I miss you" message n days after the last visit
▶ ▷(6) Our Store Mini Site (Free & Starter Basic / Growth Premium)
An Instagram profile alone is not enough. We provide a dedicated page for our store introduced in both Korean and English.
• Photo gallery, service and price list, team introduction, business hours, map
• Amenities displayed—parking, Wi-Fi, wheelchair access, card payment, pet-friendly, etc.
• Growth added: Portfolio gallery, YouTube videos, FAQ, promotional banners, review section, font and theme customization, SEO settings, Google Analytics integration
• Address: biseo.com.au/shop/ Our Store Name
▶ ▷ Minisite browsing: https://www.biseo.com.au/shop/demo-salon
[Minisite Example]
▶ ▷(7) Managing staff and seats all at once
• Employee work schedules / leave management — Reservations are only made for employees currently on duty
• Assign services each employee can handle—Cut by Director A, Firm by Manager B
• Manage seats and facilities (beds, chairs, rooms) — Automatically limit the number of people who can book simultaneously
• Employee Notifications (Growth) — Automatically notifies the employee when their assigned appointment is scheduled or changes + morning schedule for the same day
• Permission management — The director can directly set the scope of what staff can see (sales are limited to the director, reservations are for all staff, etc.)
▶ ▷(8) Admin Screen — Setup completed in 10 minutes
• Quick Start Guide — Just follow the steps after signing up to complete your setup
• Dashboard — Browse today's bookings, this month's sales, and sales trends over the past 14 days at a glance
• Reservation calendar — daily/weekly/monthly/list, add manual schedules
• Perfect mobile support — works directly on your phone. App push notifications also supported
• Custom theme colors and logos — Support for changing to our store's logo and brand colors
[Quick Start Guide]
[Dashboard]
[Reservation Management Calendar]
[Reservation Page (User Color and Logo Applied)]
▶ ▷ Any business type like this is suitable
✨Beauty & Hair: Beauty salon, barbershop, nails, eyelashes & eyebrows, waxing, skincare, makeup, tattoos & piercings
▶ ▷ Health & Wellness: Yoga & Pilates, PT, Massage, Spa, Acupuncture, Chiropractic, Physical Therapy, Clinic, Dentistry, Optician
▶ ▷ Pets: Pet grooming, pet care, animal hospitals
▶ ▷ Education & Lessons: Private tutoring, academies, music/art lessons, language schools, driving schools
▶ ▷ Professional Services: Photo Studio, Cleaning, Consulting, Tax & Accounting, Real Estate
▶ ▷ Pricing System
※Starter· Growth offers a 7-day free trial upon signing up (you can start without registering a card).
※ The AutoPilot plan (unlimited AI + custom domain + dedicated template) is currently being prepared.
※ Reminder: If you run out of credits, you can only recharge with add-ons when needed (discounts apply for higher plans).
▶ ▷Try it out before deciding
Biseo does not simply encourage payment.
Try signing up for the one-person shop "Lifetime Free" plan and fully utilize the AI assistant and reservation system. Try it yourself and when you're confident "this will really help," I recommend comfortably consulting with Kakao Channel and switching to a higher-level plan.
If you're still hesitant to sign up, you can start by checking out the demo. You can actually make a reservation as well.
▶ ▷Free Start / Demo Experience:https://www.biseo.com.au/
▶ ▷Minisite example: https://www.biseo.com.au/shop/demo-salon
▶ ▷ Kakao Channel inquiries: http://pf.kakao.com/_xevNPX
Note: The demo chatbot is the standard model in the free plan. The higher plan responds faster and smarter with the advanced model.
▶ ▷ Initial setup and free assistance
To celebrate the official launch, if you sign up now and contact us via Kakao Channel, we will assist with the initial shop setup + data transfer for existing customers free of charge.
▶ ▷Frequently Asked Questions
Q. Can I use this together with my current reservation method?
A. Yes. You can still accept calls and walk-ins, and you can leave only inquiries outside of business hours or online inquiries to Biseo.
Q. Is guest data secure?
A. Yes. It is stored on the Australia (Sydney Region) server and complies with Australian privacy laws. The owner of the data is the director.
Q. Is the one-person shop really free for life?
A. Yes. You can start without registering a card, and there is no deadline.
Q. I'm not very good with computers?
A. Follow the quick start guide and you'll finish in under 10 minutes. If that's still difficult, we'll set it up for you.
Q. Is it okay if I'm not good at English?
A. Everything from the admin screen to customer service is in Korean. Only the screen for guests is automatically switched between Korean and English.
Q. What are notification credits? Can I use notification talk with the Free plan?
A. Yes, you can use it. Notification Talk, WhatsApp, SMS are channels that incur actual costs each time you send a message, and the credit is deducted. Starter· Growth includes monthly credits, and the Free plan can also be used if you recharge credits. Email notifications are unlimited and have no credits. Credit deductions vary by channel — Notification Talk is the cheapest (1 case = 1 credit), WhatsApp and SMS have higher costs, so more are deducted. Therefore, shops with many Korean customers have a much better advantage.
▶ ▷ Please let us know directly about the features you want
Please leave the necessary features in the feedback form on the demo page or add reference links. We will actively reflect and implement the feature. In fact, there are several features created at the request of directors.
If you have any questions, feel free to leave a comment or contact us via hello@biseo.com.au Kakao Channel. Thank you! ▶▷
▶ ▷Start for free: https://www.biseo.com.au/
▶ ▷ Kakao Channel (24 hours): http://pf.kakao.com/_xevNPX
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